water purifier sales agents in the process will encounter a variety of customers. There is a very nasty customer is like to take some of the competitors products and their products into the store after comparison. While annoying annoying, but definitely not as exposed face, in which case must be a good answer. The following small series will introduce some of the tricks water purifier water purifier sales agents of
summary analysis:? "The general customers into the store to ask this question, the most direct manifestation of the customer also understand the water purification industry insufficient, in the choice of products and brands there are still doubts. this time, water purification agents should seize this psychological customers, give customers confidence in their products, let him feel the benefits of selling their own products remove the customers concerns. if the situation encountered when comparing the above, do not blindly belittle rival products, but a rational analysis of advantages and disadvantages of rival products to the customer, and be praised for its benefits of the product, and then analyze each others shortcomings highlights the advantages of their products.
in either case it is recommended purifier agents to answer customer questions can not be reckless.
and other customers that enter the store, and what should agents how to guide customers to buy it? Xiao Bian teach you to take two steps.
first, after the customer enters the store, water purification agents should first reflect the basic hospitality stores, welcomed the initiative to say hello , the customer can not be left out, then that is further strive for and customers to communicate, because the customer communication in order to further understand the needs of customers through after customer communication and understanding customer needs, should be largely determine what kind of consumer groups belong to the customer, such as might there is a wealth of experience over the old customers, there may be tempted mood with new customers come to the consultation, then it needs water purification agents to communicate available.
Second, understanding after the basic information of customers, water purification agents should begin to guide customers were the purpose of the purchase, because by digging the customer, the customer can be found which may be more love for the brand, but the brand of a water purification products these places are not his mind. this time, the water purification agents should endorse this consumer psychology, then naturally launch its own advantages and more in line with customer demand for the product, while the YingTogether consumers, while the outstanding advantages of their products, will let customer satisfaction.
water purification agents in the process of selling water purifiers, there are many tricks, but this requires water purification agents to slowly discover, to summarize the reflection, and sell products with the customer in the next when, very good to use these tips to make the customer is willing to deal with you!
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